Storyvines Apps are business application. Storyvine does not solicit or otherwise attempt to obtain information from children in connection with its products or services.
The Information We Collect
Account Information. Storyvine creates an account for each User. As part of that process, we request information from Users that can be used to identify them, such as a user’s name, mailing address, email address, website URL (any one or more items of such information, “Personally Identifiable Information” or “PII”). We may also collect information that is not ordinarily used to identify users, such as preferences for how users use and control access to Storyvine’s product and services (any one or more items of such information, including PII, “Account Information”).
Log Information. Storyvine collects information about each use of its products or services (any one or more items of such information, “Log Information”). Log Information may include information such as a user’s internet protocol (IP) address, browser type, operating system, the web page that a user visited before accessing Storyvine’s products and services or features a user accesses and the time spent on those pages or features, search terms, links associated with Storyvine’s Products or Services that a user clicks on, and additional statistical information. Information Required to Use Storyvine. The Storyvine applications prompt each user to provide the personal and production information called for by the template or templates the user selects. Although no user is required to provide such information, whatever information the user provides (any one or more items of such information, “Video Production Information”) is gathered by Storyvine and used to produce one or more videos for the user that submits that information. In addition, we collect the information we need to provide users with support services for Storyvine products and services (any one or more items of such information, “Support Information”).
API Information. If you use our API, Storyvine collects and stores your login credentials. We do not share these credentials with anyone. We will also collect information about your mobile device, such as operating system and model, in the API, which we use for internal analytics and troubleshooting.
The Information We Store: Storyvine stores: (a) Account Information, including PII, for each user while its account exists and retains it in accordance with applicable law, the instructions of Storyvine’s management and this policy; (b) Log Information, for long enough to analyze and use it as this policy contemplates; (c) Video Production Information, for use during the production process; and (d) Completed videos produced using Storyvine’s Apps or Platform for 90 days after each video is complete and as users otherwise permit.
Cross-Border Information Collection and Related Transfers
Users who reside outside the United States who use Storyvine products or services transfer information, including Account Information to Storyvine’s systems, which may be based in the United States or other countries where the privacy laws may not be as protective as those of the jurisdictions where users reside. Storyvine may transfer information obtained from such users within and beyond the United States in accordance with this policy.
Security for Information Collected
Storyvine protects the information it collects and stores, including PII, from unauthorized access, disclosure and use as required by law, using the physical, technical and administrative measures Storyvine’s management deems reasonable and appropriate.
How We Respond to Do Not Track Instructions
The Storyvine’s various Web sites do not respond to Do Not Track instructions from web browsers.
How We Use the Information We Collect
Storyvine uses: (a) Account Information to manage and administer access to Stroyvine’s products and servcies and to maintain compliance with the terms of service. In addition, Storyvine uses Account Information to provide support and additional services to users as they request; (b) Log Information to administer, secure, improve and enhance Storyvine;s products and services. Our analysis may involve using IP address to determine a user’s general location; (c) Video Production Information, to produce videos for its users as they request; and (d) Support Information, to provide users with support for Storyvine’s product and services, to enhance and upgrade Storyvine’s products and services and to improve the quality of Storyvine’s services.
Disclosure of Information Collected
Restrictions on Disclosures.
We do not disclose information to any party unaffiliated with Storyvine unless:
a. A user requests or authorizes the disclosure of its Account Information; or
b. The disclosure is required, in the judgment of Storyvine’s management:
1. To comply with a search warrant, subpoena, discovery request, court order or other legal requirement; or a request made by a law enforcement or other government agency acting within its authority;
2. To prevent the unlawful or illegal use of Storyvine’s services or facilities;
3. To enforce the Terms of Service or other agreements between Storyvine and one or more users, or as otherwise appropriate to protect the rights, interests and property of Storyvine;
4. To protect personal safety, including the safety of Storyvine’s employees;
5. To enable one or more Storyvine agents, vendors or service providers to perform under their respective agreements, including agreements to provide Storyvine with marketing and promotional services;
6. To respond to emergencies; and
7. To respond to disputes, claims, and to users’ successors in interest.
Links to Other Sites
Modifying Your Information
Users may modify certain Account Information by editing the profile page of their account.
Users may delete PII and close their account, by contacting Storyvine at email@example.com.